About Crossroads Custom Co.

Quick facts

• Business name Crossroads Custom Co., legally Crossroads Custom Company LLC
• Based in Paramus, NJ, in Bergen County. Online shop, no storefront.
• Phone and text (201) 948-4433
• Email hello@crossroadscustomco.com
• What we make Custom apparel, team uniforms, school spirit wear, business shirts, yard signs, banners, cut vinyl lettering and decals
• How apparel is decorated Full-color DTF prints, heat-transfer vinyl and custom embroidery
• Minimums None on printed apparel (under 6 pieces adds a $12.00 small-batch fee). Embroidered items start at 6 pieces. Sign orders $35.00 minimum. Cut vinyl orders $15.50 minimum.
• Turnaround Printed apparel 7 to 10 business days. Embroidery 10 to 15. Signs 7 to 10. Cut vinyl ships within 1 business day.
• Rush Printed apparel +25% ($30.00 minimum), ready in 5 business days. Embroidery +25% ($26.00 minimum). Signs in 3 business days for +25% on sign orders of $250.00 or more. No rush on banners.
• Pickup Free and contactless in Paramus, any day of the week, arranged by text
• Local drop-off Most of Bergen and Passaic counties, $16.00, $26.00 or $39.00 by ZIP code
• Shipping All 48 contiguous states and DC. Apparel from $7.99 in NJ and the Northeast, $10.99 elsewhere.
• Guarantee Wrong or defective: free remake or full refund, reported within 30 days
• Sales tax Clothing is exempt in NJ. Signs and vinyl are taxed at 6.625%.

What we make

Most of our work is custom apparel: tees, hoodies, crewnecks, hats and totes with your own design, in the apparel designer. A heavy cotton tee with a full-color front print is $23.50 for one, $19.50 each at 12 and $15.50 each at 48. Caps, polos, beanies and jackets are embroidered to order. Groups use us for team uniforms with names and numbers and for business shirts and staff gifts.

We also make yard signs and banners in the sign designer, from $24.00 for an 18 x 24 inch yard sign and $30.50 for a 2 x 4 foot banner, and cut vinyl lettering, decals and truck door kits in the vinyl designer. Ready-made merch drops are a side channel in our shop; custom work comes first.

How ordering works

• Design online. Pick a product, add your art or text, and the price updates as you build.
• Approve your mockup. You see your design on the product before you pay. For anything the designers cannot do, request a quote and we email a mockup and price.
• Pay at checkout. Pay in full by card or another option at secure checkout. Shipping and any tax show before you pay.
• Made to order. Nothing is made until you approve. Then you pick up, get a drop-off, or we ship.

Pickup, drop-off and shipping

Pickup in Paramus is free and contactless any day of the week. When your order is ready, we text you a pickup window that works for you; the pickup address is shared by text and not published. Local drop-off covers most of Bergen and Passaic counties for a fee set by ZIP code at checkout, delivered within 1 business day after the order is ready, with a photo when it is left. It is not available with Rush. Everything else ships: ground shipping usually takes about 3 business days to NJ, NY, PA and CT and about 5 elsewhere. Rates are on our shipping page, and Passaic County details are on the Passaic County page.

What we do not do

We do not have a showroom or walk-in hours. We do not install signs or vinyl; vinyl comes masked on transfer tape with application instructions. We are a new shop, so customer reviews are not on the site yet. Reviews from real customers will appear on our reviews page as orders are picked up and delivered.

Our guarantee

If something arrives wrong or defective, such as a misprint, a wrong size or color we sent, or damage, tell us within 30 days and we remake it free or refund you in full. Change-of-mind returns on apparel work differently because everything is made to order. The full terms are on our guarantee page.

Deals, the club and credits

Our deals page lists a few set-price packs for teams, staff, gifts and storefronts. The Crossroads Club is free to join and sends member prices, early drop links and credit back on what you spend, about 4 emails a month. The 3D product previews on this site are built on models shared under Creative Commons licenses, and the creators are listed on our credits page.

Where we serve

We serve Paramus and the towns around it, including River Edge, Oradell, Maywood, Rochelle Park, Dumont, Hackensack, New Milford, Emerson, Westwood, Bergenfield, Teaneck, Fair Lawn, Saddle Brook, Ridgewood, Glen Rock, Hasbrouck Heights and Lodi, plus the rest of Bergen County and North Jersey. See areas we serve. Anyone in the contiguous US can order online, and Alaska, Hawaii and Puerto Rico are quoted.

Prices and facts as of November 2026, from our online designers. Common questions are answered in the FAQ.